Tuesday, December 4, 2007

Crossloop, Free Peer-to-Peer Remote Access, Launches Profiles And Widgets

Ever wish you could just take over your Mom’s computer when she calls you with a PC problem? A free peer-to-peer app called CrossLoop lets you do just that, acting like one of those pricey, help-desk applications used by corporate IT departments. You have to first download it to both your PC and your Mom’s and then when it is launched you can remotely see whatever is on her desktop and take it over to fix it from 3,000 miles away.Today CrossLoop is also launching a redesigned site that comes with free accounts for anyone who wants to make a business out of CrossLoop, or just share their expertise. The profile page shows how many sessions you’ve had on CrossLoop, along with comments and ratings from the people you’ve helped (or whose computers you’ve messed up, depending on your skill). The idea is that IT consultants could use these profile pages to build a reputation. And it is not just for help desk issues. You could use CrossLoop for remote training on applications like, Wordpress, PhotoShop or Final Cut Pro, really anything where you have to show someone how to do something on a computer. After every session, the person you helped can rate you and comment on the session from inside the CrossLoop app. That information then gets automatically updated to your profile. There is also a widget you can put on your own Website or blog that updates your CrossLoop stats as well.
http://www.techcrunch.com/2007/12/04/crossloop-raises-3-million-a-round-adds-profiles-and-widgets/

http://www.crossloop.com/

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