The premise is simple: Many customers have tried leaving criticism for their favorite companies, but after slipping a piece of paper into the void known as the suggestion box, they never know if anyone even bothered to read it. SuggestionBox is trying to solve this problem. Their site, which launches today in beta, offers a replacement for the standard feedback form many of us have become accustomed to ignoring. In lieu of this, SuggestionBox has designed a full-featured suggestion management system that should make the process faster and more rewarding for companies and their patrons alike. After creating an account, users can submit suggestions to each participating company’s SuggestionBox. Members can keep track of the progress of each of their suggestions, as they each have status messages that are controlled by the relevant company indicating if a suggestion is under review, being implemented, or has been ruled out. And each suggestion submitted can also be rated by other members to give companies an idea of which ideas are urgent, and which are simply nitpicks.http://www.techcrunch.com/2008/05/02/suggestionbox-a-feedback-system-that-doesnt-feel-pointless/
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